Privacy Policy

Last updated: Jan/13/2026
Ellia is a digital emotional well-being application available on iOS and Android, operated by 444 Labs, responsible for the development, maintenance, and data protection practices of the app.
By using Ellia, you agree to the practices described below.

 

1. Information We Collect

 

1.1 Personal Information

We may collect limited personal information, such as:
  • Email address
  • Name or username (if provided)
  • Account preferences

 

1.2 User-Generated Content

You may voluntarily submit content, including:
  • Journal entries
  • Notes
  • Messages exchanged with Ellia (AI reflections)
This content may include sensitive emotional information. You choose what to share.
You are solely responsible for the content you submit and confirm that you have the legal right to provide such information.
Ellia does not manually review personal journal content. Content is processed only as necessary to provide app features.

 

1.3 Usage & Technical Data

We may collect limited technical data to ensure proper functionality, including:
  • Device type and operating system
  • Anonymized usage data
  • Crash and performance reports

 

2. How We Use Your Information

Your information is used to:
  • Provide and personalize the Ellia experience
  • Enable stories, programs, journaling, and AI reflections
  • Improve app quality, safety, and performance
  • Maintain security and prevent misuse
  • Comply with legal and regulatory obligations
Some user content may be processed by automated systems, including artificial intelligence, to generate reflective responses and support app functionality.
Ellia does not sell personal data and does not use personal content for advertising purposes.

Legal Basis for Processing

Personal data is processed based on user consent and the legitimate interest of providing and improving the app’s services.

 

3. Data Storage & Security

Ellia applies reasonable technical and organizational measures to protect personal data, including secure storage and access controls.
While no system can guarantee absolute security, Ellia continuously works to safeguard user information. Users acknowledge inherent risks of digital data transmission.

 

4. Data Sharing

Ellia does not sell or trade personal data.
Data may be shared only:
  • With trusted service providers necessary to operate the app
  • When required by law or legal process
  • To protect the rights, safety, or integrity of users or the platform

 

5. Data Retention

Personal data is retained only as long as necessary to:
  • Provide the service
  • Comply with legal obligations
  • Fulfill legitimate operational purposes
Users may request deletion of personal data as described below.

 

6. International Data Transfers

Data may be processed in countries where Ellia or its service providers operate, with appropriate safeguards in place.

 

7. Children’s Privacy

Ellia is not intended for individuals under the age of 18 without parental or legal guardian supervision.
Ellia does not knowingly collect personal data from minors.

8. Your Data Rights & Requests

You may request access, correction, portability, or deletion of your personal data.
📧 support@444labs.xyz
Requests are handled in accordance with applicable data protection laws, including GDPR and LGPD.

444 Labs LLC | 2026. All rights reserved.